RETURN MATERIALS AUTHORIZATION (RMA)
REQUEST FORM
(Print this form, then close out)

ORIGINAL PO #:

CUSTOMER#:

ORIGINAL INV#:

CUSTOMER NAME:

ORIGINAL INV. DATE:

CONTACT NAME:

SALES PERSON:

CONTACT PHONE:

CUSTOMER FAX#:

PRODUCT DESCRIPTION

REASON FOR RETURN

Returns require an original PC People invoice, a prior approval RMA# and must be within 30 days of purchase.

Returned product(s) must be completed with all packing material. PC People reserves the right to refuse any returned merchandise.

Non-Defective returns will incur a 15% restocking charge.

The customer will be responsible for the shipping charges on all returns.

Fill out the above form and fax to: 713-789-6390.

     

Our representative will fax back an RMA approval / denial form.

RMA APPROVAL ISSUED

RMA DENIAL ISSUED

BY:

BY:

DATE:

DATE:

REASON:

REASON:

1. Please pack the product in a suitable shipping container with all necessary protective materials.

2. Do not send the product back without an approved RMA request form and number.

3. Place a shipping label with the RMA number in plain sight.

4. A credit less the restocking fee will be issued to your account upon receipt of product in an acceptable condition.

5. All RMAs should be sent to:

PC People, Inc.

2900 Rogerdale Rd.

Houston, TX 77042

Attn: (your RMA #)

RMAs ARE VOID 10 DAYS AFTER ISSUANCE.